Production and Lead Times
All Studio Jota fixtures are original designs that are hand-made in New York City. Normal lead times are 4-6 weeks from order, but can vary depending on the availability of components, intricacy of fixture and current work load. Please inquire about current lead times at time of order.
Please contact Studio Jota for samples, such as fabric and beads, to more accurately envision your new fixture. Sample fees vary depending on material
Some fixtures are only sold in NYC to avoid possible shipping damage, including most large upholstered fixtures and some lighting from the Eclectic Collection. Shipping charges reflect the cost of actual shipping and the time and materials required to pack your order. Please inform of shipping damage within 48 hours of delivery with photographs to document damage.
No returns on custom orders. Other items may be returned or exchanged within 30 days of purchase. No refund on shipping charges for returned items.
Terms and Conditions
Each piece is handmade and made to order. All dimensions are approximate, and slight variability can occur in samples, such as the printing of fabric, and and finishing of metals. Price quotes are valid for 90 days. Production starts after payment has been received and processed. Products are under warranty under normal use for one year after receipt (although they are expected to last much longer).